T-mobile
OK so it’s time to renew my mobile phone contract, and I think I confused T-mobile somewhat. It took 4 people, the last of whom said “is it ok if I put you on hold for a moment, I need to get out my calculator as this is too complex for our computer system”.
The end result, I’ve now on a different tariff with a discount. My phone is on Flext 35 costing me £8.51 a month for 900 minutes or 1800 text messages and my 3G card now costs me £4.26 a month.
I was considering switching to “3″ for their mobile broadband, but I decided to take T-mobile up on their kind offer and stick where I am.
November 22nd, 2007 at 11:38 am
Wow, this sounds like a pretty spectacular deal. Did you get it in writing?!
November 22nd, 2007 at 2:32 pm
Yeah right… I guess the proof of the pudding will be in the next bill.
January 6th, 2008 at 10:45 pm
Just to give an update.
They did get the billing wrong, but I phoned them up and they corrected it and sent me a credit note. This month’s bill has arrived now, and it’s correct this time. Wooo